"Why Join HurryUp Cabs? The Benefits of Partnering with Us"

Own a cab or run a fleet? Here is how the HurryUp partner and driver apps work, what a wallet recharge costs, and what you get for each enquiry. Read it once, and you will know how HurryUp Cabs works for partners and drivers before you register.

Why HurryUp Is Different

• No commission on your fare. When a booking is confirmed, the full fare goes to you.
• You pay for enquiries, not a monthly plan. You recharge your wallet and pay ₹50 for each enquiry.
• You agree on the fare with the customer. Fares are not fixed. You speak to the customer and settle on a price.
• A refund if the customer doesn’t answer. If the customer does not pick up your call, the enquiry charge is refunded.
• Built for fleet owners too. The partner app lets you add vehicles and drivers and assign each driver to a vehicle.
• A focus on outstation and large bookings. These are the trips we put the most effort into.
• Help with registration. Our support team can help you sign up if you get stuck.

Which App Is Right for You?

If you own one car and drive it yourself, choose the driver app. If you own several vehicles or have drivers working for you, choose the partner app.

• Download the partner app
• Download the driver app

How It Works: Step by Step

Step 1: Choose your app. Pick the partner app or the driver app from the table above.

Step 2: Register. Sign up in the app and add your details. If you need help, call or write to our support team.

Step 3: Add your vehicles and drivers (partners only). Add each vehicle, add your drivers, and assign a driver to each vehicle.

Step 4: Recharge your wallet. For cabs, the recharge is ₹1,000. Other vehicle types have different amounts, so please contact customer care.

Step 5: Buy enquiries. Each Cab enquiry costs ₹50. A ₹1,000 recharge gives you about 20 enquiries.

Step 6: Call the customer. You receive the customer’s trip details. Call them, talk through the trip, and agree on a fare.

Step 7: Complete the trip. If the customer confirms, you take the trip and the fare goes to you.

What You Need to Register

Keep these ready before you start:

• Driving licence (for the driver)
• Vehicle registration certificate (RC)
• Valid insurance
• Commercial permit and fitness certificate, where they apply
• Identity proof and a clear photo
• Photos of the vehicle

If something is missing or the app doesn’t accept a document, contact support.

How Earning Works with HurryUp

• Your cost: ₹50 for each enquiry you buy for cab booking.
• Your earning: the fare of every booking you confirm.
• What decides the result: how quickly you call, the fare you quote, and how you speak to the customer.

An enquiry is not a confirmed booking. A ₹1,000 recharge gives you about 20 enquiries, not 20 bookings. You still have to talk to the customer and win the trip.

How to Handle an Enquiry

You have paid for the enquiry, so use it well. Call as soon as you can, while the customer is still looking for a ride. Before you quote a fare, confirm:

• Pickup point and drop point
• Date and time of travel
• One-way, round trip or multi-day
• Number of passengers and amount of luggage
• Any stops on the way
• The vehicle type the customer wants

Say your name and that you are calling from HurryUp. Keep the call short and clear. If the customer asks you to call back, note the time and do it.

How to Quote an Outstation Fare

Fares on HurryUp are not fixed. You and the customer agree on a price, and there is a base amount that drivers work from. Before you quote, think about:

• Total distance, including a return leg if the car has to come back empty
• One-way or round trip
• Tolls and parking
• State border taxes, where they apply
• Driver allowance and night halt
• Waiting time or extra stops
• Vehicle type: hatchback, sedan, SUV, Innova Crysta or Tempo Traveller

Say clearly what the fare includes and what it does not. Most disputes are about tolls and allowances that were never mentioned.

Managing a Fleet with the Partner App

Say you own three cars: a sedan, an SUV and an Innova Crysta.

• Add all three vehicles, then add your drivers.
• Assign one driver to each vehicle, so you know who is responsible for which car.
• When an enquiry for a bigger group arrives, you can match it to the Innova. A solo traveller can go in the sedan.
• Keep your vehicle documents up to date, so a car is not off the road because of an expired paper.

Three habits help: keep one person responsible for answering enquiries, don’t buy more enquiries than your fleet can handle, and check which vehicles are free before you call back.

What Customers Expect from Drivers

Customers pay an advance to confirm their booking. They expect you to do your part:

• On-time pickup, or a call if you are running late
• A clean and working vehicle
• A clear fare, with no surprises on the road
• Polite behaviour, especially with families and elderly passengers
• Route knowledge, or willingness to use navigation
• Honest communication if plans change

Mistakes That Waste Enquiries

• Not answering the customer’s call-back
• Quoting a fare without asking about the trip
• Quoting very high with no explanation
• Calling late, when the customer has already booked elsewhere
• Buying enquiries faster than you can handle them
• Not reading the trip details, which leads to the wrong vehicle for the group size

Wallet and Recharge Basics

• Refunded: the enquiry charge, when the customer does not pick up your call.
• Not refunded: customers who answer but don’t book, price disagreements, and changed plans.

Benefits for Partners

• Manage vehicles and drivers in one app
• Assign the right driver to the right vehicle
• Pay only for the enquiries you choose to buy
• Keep the full fare on every confirmed booking
• Get help from support when you need it

Benefits for Individual Drivers

• Choose which enquiries to pay for
• Agree on the fare with the customer yourself
• No commission taken from your fare
• Help from support with registration

Who This Suits

• Fleet owners who want one place to manage cars and drivers
• Drivers who are comfortable talking to customers and quoting a fare
• Drivers and partners who want outstation and large bookings

It may not suit you if you want guaranteed bookings or a fixed monthly income. We cannot offer either.

Need Help Registering?

Call +91 7081123339 or +91 9422799145, or write to support@hurryupcabs.com. You can also see the partner page and the driver page.